Dns/Dhcp/Infoblox Technical Lead

hace 2 días


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

**Job Description**

Sgf Global is looking for a highly skilled Dns/Dhcp/Infoblox Technical Lead to join its IT team in Costa Rica.

The ideal candidate will have extensive experience with DNS, DHCP, and Infoblox technologies, as well as leadership skills.

Key Responsibilities:

  • Configure and troubleshoot DNS and DHCP services.
  • Monitor ticket queues and implement Business as Usual (BaU) customer requests.
  • Test and implement upgrades and patches for DDI infrastructure.
  • Provide technical expertise to managed services customers.

**Responsibilities**

  • Lead and/or engage in Service Restoration and Root Cause Analysis Activities as required.
  • Identify opportunities for internal process enhancement.
  • Support continuous improvement initiatives.
  • Work closely and effectively with customers, partners, vendors, and fellow team members to provide exceptional customer service.


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