Data Scientist Innovator

hace 7 días


San José, San José, Costa Rica Microsoft A tiempo completo

The E+D engineering team is responsible for developing AI-based intelligent experiences that significantly enhance support efficiency for customers and support agents.

We are heavily invested in Artificial Intelligence and Machine Learning feature developments to empower our modern customer services. This includes creating data structures and pipelines on a large scale to collect, organize, and standardize data, as well as identifying business insights and opportunities.

As part of our team, you will align with business focus, drive innovations in data featuring to improve ML model/algorithm efficiency. You will work end-to-end to develop and implement Machine Learning models and actionable business strategies to improve operation efficiency.

You will partner with Senior Data Scientists to implement high-performing and scalable systems to support real-time inference. Additionally, you will collaborate with stakeholders to take a vague problem statement, refine the scope of the analysis, and use the results to drive informed decisions.


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