Data Analyst and Business Intelligence Specialist

hace 10 horas


San Francisco, Heredia, Costa Rica Jll A tiempo completo

Company Overview

Jones Lang LaSalle (JLL) is a leading global provider of real estate and investment management services. We take pride in our commitment to excellence and customer satisfaction.

About the Role

The Corrigo Business Analyst will be responsible for developing business intelligence processes and tools using formal and informal data to support customers and sponsors in achieving their goals. This role will involve creating, maintaining, and optimizing account-wide dashboards using Tableau/Azara (or other BI tools) as well as reporting directly from the Corrigo CMMS.

Key Responsibilities

  • Business Intelligence: Develop and maintain business intelligence processes and tools to support customers and sponsors in achieving their goals.
  • Deep understanding of contract key performance indicator reporting requirements and client expectations.
  • Devise and promote creative data visualization to derive actionable intelligence using BI tools like Tableau, Azara, Power Pivot, etc.
  • Analyze trends of monthly Key Performance Indicator results for performance improvement concepts.
  • Draft and distribute reports weekly, monthly, quarterly, and annually.

CORRIGO System Administration/Business Support:

  • Communicate narratives tied to BI visualizations to provide the Facility Management team with actionable intelligence.
  • Provide new user, advanced user, new feature training to the account and client staff as required, specifically related to reporting and managing workflow.
  • Support problem solving teams to develop recommendations based on data interpretation and analysis to transform behaviors and techniques.
  • Support overflow Corrigo system support resulting from increased demands or special projects.

Education and Qualifications:

  • High School or Equivalent: preferred Bachelor's degree in Engineering, Finance, Information Technology, or related field.
  • Strong Excel/analytical skills to compare and analyze data sets are mandatory.
  • Above-average aptitude for technology and systems, highly proficient in MS Office.
  • SharePoint experience a plus.
  • Superior customer service skills and orientation.
  • Ability to maintain professionalism under stressful situations.
  • Ability to plan and manage work under time constraints without direct supervision.

Location: Hybrid -Heredia,CRI

Job Tags: GREF



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