Accounting and Billing Team Member

hace 5 días


San Francisco, Heredia, Costa Rica Tebra A tiempo completo

**Job Overview**

Tebra requires a highly organized and detail-oriented Billing Specialist to manage billing inquiries and process payments efficiently. As a key member of our accounting team, you will handle inbound calls, salesforce cases, and ensure seamless customer interactions.

**Key Responsibilities**

- Manage inbound and outbound calls regarding billing inquiries and payment collection
- Process salesforce cases related to billing and collection inquiries
- Download and explain invoices to customers
- Assist customers with updating payment methods on file
- Confirm payment methods on file and process re-attempts

**Required Skills**

- Intermediate Salesforce knowledge and experience
- Intermediate Microsoft Excel knowledge and experience
- Fluency in English with excellent verbal and written communication skills
- 1+ year experience answering inbound phone calls and working in a fast-paced environment
- Ability to work independently and as part of a team

**Our Culture**

At Tebra, we value diversity, humility, and collaboration. We put the team first and celebrate success. If you're passionate about delivering exceptional customer experiences, join us in shaping the future of well-being



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