Global Financial Services Expert
hace 5 días
As a member of our Global Support team, you will play a critical role in delivering exceptional customer experiences. You will be responsible for handling a queue of financial support cases, prioritizing issues based on severity and customer impact.
You will work through exciting problems, motivate change, and implement solutions to ensure our customers meet their everyday requirements. Your expertise in financial terminology and business processes will be invaluable in this role.
In addition to your technical skills, you will also build solid relationships with our customers, collaborate with Product Managers, QA, and Development to determine solutions or workarounds, and maintain certifications and training as required for the role.
You will have the opportunity to participate in initiatives, councils, and projects that inspire your passion in support, and use your energy, drive, and resourcefulness to encourage, mentor, and coach others throughout the company.
We estimate a salary range of $65,000 - $85,000 per year, depending on experience and qualifications.
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