Operations and Process Expert

hace 2 semanas


Alajuela, Alajuela, Costa Rica 3M A tiempo completo
Key Responsibilities:

This role includes the following key responsibilities:

- Becoming a process expert in the ODI area and providing subject matter expertise on order-related issues
- Supervising order entry, validation, and other order and patient activities
- Selecting, training, supporting, coaching, developing, and supervising a group of employees within the team

The Order Document Intake Team Leader will be responsible for executing plans, managing resources, timelines, and budgets, while maintaining relationships with stakeholders. They will also identify opportunities to improve processes, systems, workflow, and make recommendations for implementation.

The successful candidate will have experience in managing a team in a customer service or order management environment, with responsibility for selecting, training, coaching, and developing new team members. They will possess strong time management and organization skills, excellent interpersonal and customer service skills, and the ability to work effectively in a team environment.

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