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Business Process Optimization Specialist

hace 3 semanas

San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Summary

We're seeking a highly skilled Business Process Optimization Specialist to join our team. In this role, you will be responsible for streamlining business processes and improving efficiency across various departments.

You will work closely with cross-functional teams to identify areas for improvement and develop strategic plans to implement changes. Your expertise in process optimization will enable us to deliver high-quality results and exceed customer expectations.

Key Responsibilities

Your primary responsibilities will include:

  • Critiquing customer specifications and developing innovative solutions
  • Designing and implementing process improvements to enhance efficiency and productivity
  • Collaborating with stakeholders to identify areas for improvement and develop strategic plans
  • Developing and executing project plans, including program flows with an emphasis on mortgage, housing, and property data solutions
  • Providing technical consultation and expertise in the design and implementation of client programs

Requirements

To succeed in this role, you'll need:

  • Bachelor's degree or equivalent experience 2-4 years Customer Service related experience
  • Excellent analytical and problem-solving skills
  • Good knowledge of systems capabilities, software platforms, and processes
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

We offer a dynamic work environment, opportunities for professional growth and development, and a competitive salary and benefits package.