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Elevate your career by joining Equifax as a Technical Support Specialist - Salesforce. In this role, you will be responsible for delivering exceptional support to our customers, resolving technical issues related to our Credit Management platform based on Salesforce.
Your key responsibilities will include:
- Providing support to customers via tickets, emails, and phone calls.
- Identifying and troubleshooting technical issues related to our credit management platform.
To excel in this role, you will require:
- A strong educational background in software engineering, computer science, or data analytics.
- 2+ years of experience in Apex/Salesforce development.
- Proficiency in API development, including XML, JSON, and other coding languages.
- Experience with Agile/scrum methodologies.
- Excellent communication and problem-solving skills.
We strive to create an inclusive and supportive work environment that fosters collaboration, innovation, and growth. Benefits include comprehensive compensation, health insurance, on-site doctor, paramedics service 24/7, life insurance, gym facilities, free transportation, subsidized cafeteria, and solidarity association.
