Financial Services Representative

hace 1 semana


Alajuela, Alajuela, Costa Rica 3M A tiempo completo
Company Overview

At 3M, we foster a culture of innovation and collaboration where curious and creative individuals thrive.

Estimated Salary Range: $65,000 - $90,000 per yearJob Description

We are seeking an experienced Financial Services Representative to join our team. As a key member of our customer-facing team, you will be responsible for handling customer issues related to billing, collections, and complaint management.

Your primary focus will be on end-to-end CIR Management, ensuring timely payment and short cycle times for customer complaints. You will also have the opportunity to tap into your curiosity and collaborate with diverse teams around the world.

In this role, you will develop solutions for moderately complex issues, negotiate with customers, and analyze financial statements. Your expertise in SAP and Salesforce systems will enable you to effectively manage data accuracy and follow designed process descriptions.

Required Skills and Qualifications
  • Bachelor's degree or higher from an accredited university
  • Minimum 1-year combined experience in finance, analytics, pricing, customer service, or marketing
  • Strong written and verbal English skills
Benefits

As a valued member of our team, you can expect a competitive salary, comprehensive benefits package, and opportunities for growth and development. Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals.

Why Choose 3M?

At 3M, we value diversity, equity, and inclusion. We offer equal employment opportunities to all applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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