Global Tax Process Specialist
hace 1 semana
About the Job
">We are seeking a highly skilled Global Tax Process Specialist to join our team at Amzn Support Srvcs Costa Rica. As a key member of our tax team, you will be responsible for carrying out recurring workflows to validate exemption data and providing advisory support to Customer Service on escalated issues.
Key Responsibilities
- ">
- Carry out reoccurring workflows to validate exemption data.">
- Create content based on upcoming legislation & requirements and modify existing content based on knowledge sharing, troubleshooting & process changes.">
- Able to take ownership of work, implement change, and demonstrate a problem-solving approach.">
- Document all actions and processes to a high standard.">
- Provide advisory support to Customer Service on escalated issues.">
- Root cause escalations which are surfaced by partner teams.">
- Offer support for audit reviews.">
Requirements
- ">
- Bachelor's Degree in any field.">
- At least 2 years of experience working in Customer Service or Project Management.">
- At least 3 years providing oral and written instructions in English.">
- At least 3 years working with computers and Microsoft Office (Excel, Word, PowerPoint).">
- At least 2 years' experience with scaling processes globally, reducing errors, improving processes, and creating and maintaining high levels of performance.">
Preferred Qualifications
- ">
- Experience of working in a large multinational organization.">
- Experience of working in sales tax or indirect tax.">
- Demonstrated experience working with program managers and business teams.">
- Experience working with technical and non-technical teams.">
- Organized, analytical and methodical with strong attention to detail.">
What We Offer
We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, as well as a range of benefits including health insurance, retirement plan, and paid time off.
About Us
We are Amzn Support Srvcs Costa Rica, a leading provider of customer service solutions. Our team is dedicated to delivering exceptional customer experiences and we are looking for talented individuals like you to join us.
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