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Senior Commercial Operations Manager
hace 2 semanas
About ServiceNow
">At ServiceNow, our mission is to make the world work for everyone. We're a company that's always innovating and pushing boundaries to deliver exceptional customer experiences.
">Job Summary
">We're seeking an experienced Commercial Strategy and Negotiation Expert who will serve as a trusted advisor to our sales team, collaborating on pricing, product, and commercial terms for non-standard transactions.
">Responsibilities
">- ">
- Be the go-to expert for advanced deal structuring methods">
- Establish alignment between customer executives and ServiceNow">
- Develop deal win themes/strategies">
- Lead deal structuring efforts for critical client engagements">
- Owning and driving negotiations of complex deal financial structure, terms, and conditions">
- Partnering with key functions to deliver outcomes aligned to client expectations and internal requirements">
- Maintaining deep understanding of regional account strategy and criteria for opportunity engagement">
- Increasing the competency of account teams by enabling them on deal structuring and negotiation skills">
Requirements
">- ">
- 10+ years of experience in a finance, deal desk, contracts, sales operations, or revenue role; Software / SaaS experience required">
- Minimum 10+ years of experience in a strategic contract negotiation roles with no less than 5 years in Negotiating complex strategic IT contracts in a SaaS environment">
- Demonstrated success with large complex commercial and legal negotiations working with procurement, legal, and business teams">
- Experience in face-to-face negotiation of IT contracts on behalf of large customers is a requirement">
- Ensure transactions comply with revenue recognition and business operational policies that meet company's margins and revenue growth goals">
- Strong business/commercial acumen with excellent communication skills - verbal and written coupled with the ability of developing and maintaining trusted relationships with Sales teams">
- B.S., finance or M.B.A., Business Administration;">
- A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles">
- Flexible to work extended hours during peak periods">
About Us
">ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
