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Global Research Lead
hace 2 semanas
We are seeking a skilled researcher to join our team at Amazon Support Services Costa Rica Srl - B20. As a research specialist, you will contribute to the development of products by providing insights into user behavior and needs. Your expertise will be essential in informing design decisions and driving business growth.
Responsibilities:
- Design and lead participatory design workshops to gather feedback from diverse stakeholders.
- Analyze data to inform design decisions and drive business growth.
- Collaborate with cross-functional teams to develop research strategies and communicate findings.
Qualifications:
- 3+ years of experience in leading User Research projects with demonstrated impact.
- Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).
- Strong understanding of research methods, including usability testing, heuristic evaluations, and statistical analysis.
