Strategic Supply Chain and Quality Operations Leader

hace 21 horas


Alajuela, Alajuela, Costa Rica Thermo Fisher Scientific A tiempo completo
About Us

Thermo Fisher Scientific is a global leader in serving science, with customers worldwide relying on our extensive range of products and services. Our operations team leverages the PPI Business System to manufacture and produce these products while continuously improving productivity and quality.

Job Summary

We are seeking an experienced Strategic Supply Chain and Quality Operations Leader to drive and lead operations at our Costa Rica site within the Customer Channels Group. The successful candidate will ensure compliance and alignment with business goals, strategy, and annual operating plans by delivering consistent results against business and customer expectations.

Main Responsibilities
  • Develop and implement short- and long-term strategies that drive supply/demand match to meet customer service levels and agreements, building a positive customer experience through supply chain, demand management, procurement, regulatory, quality, and process excellence teams.
  • Continuously improve business operations processes using PPI along with customer feedback to develop and maintain efficient practices.
  • Collaborate and partner with cross-functional groups to achieve tactical execution of plans according to business objectives, ensuring operational excellence, risk identification, and compliance with quality, safety, and environmental standards.
  • Manage daily operations to ensure customer expectations are met.
Key Responsibilities
  • Oversee warehouse efficiency - performance metrics including Distribution and Logistics Operations.
  • Lead supply chain activities for procurement, imports, warehouse, and delivery of products for customers.
  • Supervise logistics for inbound and outbound products, along with relationships with brokers for respective registers within the FTZ.
  • Effectively lead inventory controls and drive proper standardization and measurement of KPIs to assure compliance.
  • Create, analyze, communicate, and follow up on excess and obsolete products based on divisional policies.
  • Review and approve inventory purchases of direct sourcing and Intercompany materials to support customer requirements.
  • Lead product disposition process according to Free Trade Zone regulations, Customs, Waste Management, and others, ensuring right regulatory compliance.
Quality Assurance
  • Lead and handle quality-related activities within the Team to maintain and improve the Quality Management System (QMS).
  • Define, implement, and supervise quality strategies and processes to ensure compliance of Operations and Commercial activities related to the ISO 9001:2015 standard.
  • Provide results of the Quality Management Systems as needed according to procedures and policies established in Master Control.
Compliance
  • Perform Global Trade Compliance activities to assure compliance with corporate requirements of the Costa Rica Operation.
  • Responsible for imports, exports, FTZ, Hazmat, and other regulatory compliance.
  • Evaluate accurate communication to the Costa Rica Drug Control Institute when dealing with chemical precursors.
  • Design, implement, or coordinate product disposal to ensure products are recycled, reused, or responsibly disposed according to the Free Trade Zone Regulations and local law requirements.
Continuous Improvement
  • Provide leadership to accomplish continuous improvement in the operation by advocating and driving the PPI Business System.
  • Facilitate operational excellence efforts (JDI, VSM, RCCM, Kaizen, among others) to remove execution barriers within the business.
  • Set expectation and behaviors to drive the continuous improvement culture with Leader Standard Work, Daily Accountability, Gemba Walks, and Visual Management.
Facilities
  • Supervise the management of the facility to support the operation and act as main point of contact.
  • Perform space planning and review site density to secure business needs related to infrastructure and equipment.
  • Supervise security of the COYOL site, employees, and equipment.
Environment, Health, and Safety
  • Perform EHS activities to assure compliance with corporate requirements of the Costa Rica Operation.
  • Communicate EHS requirements to personnel for adequate behavior within the facility for safety purposes and adherence to SOOS program.
  • Supervise all aspects of hazardous material storage, handling, transportation, and disposal according to company methodology, local laws, and regulatory entities.


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