Senior Linguistic Data Analyst

hace 18 horas


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

At Amazon Support Services Costa Rica Srl, we're committed to delivering exceptional customer experiences through innovative language solutions. As a Senior Linguistic Data Analyst, you'll play a crucial role in ensuring the accuracy and quality of our voice synthesis and recognition capabilities.

Job Description

We're seeking a skilled professional with expertise in phonemic transcription, voice quality assurance, and language expansion. Your primary responsibilities will include:

  • Becoming an expert in labeling conventions and providing support to global sites
  • Delivering high-quality data output within deadlines
  • Working autonomously with minimal direction
  • Handling unique data analysis requests from internal customers across three languages (Spanish, Portuguese, and English)
  • Contributing to process improvements to reduce handling time and enhance data output
About the Role

This is a seasonal position that requires strong research skills, attention to detail, and the ability to work comfortably with speech from various dialects and accents. You'll be part of a fast-paced, highly collaborative environment where you'll have the opportunity to contribute to the development of new linguistic features and quality assurance capabilities.

About Us

Amazon Support Services Costa Rica Srl supports voice synthesis and recognition capabilities for Alexa, the cloud-based service that powers devices like Amazon Echo, Echo Show, Echo Plus, Echo Spot, Echo Dot, and more. Our team is dedicated to building brand-new linguistic features and quality assurance capabilities to continuously improve Amazon's products.


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