Data Analyst Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Unlock the Power of Data at Experian

About Us

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.

We are thrilled to share that our commitment to innovation has been recognized by FORTUNE, naming us one of the 100 Best Companies to work for. In addition, we've been named in the 100 'World's Most Innovative Companies' by Forbes Magazine for the last five years.

Job Overview

Our Customer Experience (CX) team is seeking a skilled Data Analyst to join our Global Analytics team. As a Data Analyst, you will be responsible for managing day-to-day reporting and connecting operational data to our Client Feedback program and journey.

Key Responsibilities:

  • Own the day-to-day reporting for all CX programs and platforms.
  • Collect and connect data to gather and analyze the Experian client experience (CX).
  • Integrate customer feedback and satisfaction data with operational data from a variety of sources to create impactful dashboards, reports, and analysis.
  • Troubleshoot data-related issues in reports.
  • Ad-hoc data pulls for the CX team, GSE.
  • Build meaningful reports in Excel, Tableau, Salesforce, Experian's CX platform.
  • Be able to summarize key reporting methodology and findings to stakeholders and team-members.

Requirements:

  • 3-5 years of experience in data related roles.
  • Working knowledge of Salesforce, Sales Insight, CX Platforms or other CRM is highly desired.
  • Comfortable using Business Intelligence tools like Tableau, PowerBI, etc. to retrieve data and build well-designed visualizations and dashboards.
  • Advanced English proficiency.
  • Advanced Excel skills and examples of reporting.
  • Familiarity with Financial data is desired.
  • Strong familiarity with customer data platforms.
  • Demonstrable ability to analyze data from disparate sources, extract valuable insights, and leverage them to inform strategic approach.
  • Demonstrated history of creating impactful dashboards, reports, and analysis.
  • Familiarity with survey platforms and can launch surveys and analyze results with little supervision.
  • Strong analytical and problem-solving skills (advanced data analytics).
  • Demonstrated experience in transforming raw data into actionable information.
  • Strong organization and prioritization skills: intense attention to detail.
  • Good written and oral communication.
  • Strong critical thinking and analytical reasoning skills.
  • Fast learner, curious and passionate about understanding and improving customer experiences.
  • Team player, able to bring examples of positive peer feedback and collaborating to win to the table.


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company OverviewExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers and businesses. Our mission is to empower organizations to make informed decisions, drive growth, and improve outcomes.About the RoleWe are seeking a skilled Data Insights Specialist to join our North...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Job Description:The Senior Data Operations Analyst will be responsible for addressing data-related requests and issues in our range of local products. This includes assisting our first line support team with client inquiries and ensuring daily communication with our information providers, as well as reporting any recurring issues to our product...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    As a Global Data Insights Specialist, you will play a key role in helping Amzn Support Srvcs Costa Rica optimize our operations and improve our services.Company OverviewWe are a leading provider of advertising solutions, operating at the intersection of advertising and eCommerce. Our goal is to provide advertisers with a rich array of media solutions across...

  • Senior Data Analyst

    hace 3 días


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is seeking a talented Data Quality Specialist - C10 to join its team. This role is ideal for someone with a passion for data analysis and problem-solving. As a Data Quality Specialist, you will be responsible for ensuring the accuracy and consistency of data across the organization.Key Responsibilities:Develop and implement data quality control plans to...

  • Senior Qa Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    **Req ID**: 275516We are currently seeking a Senior QA Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).**Senior QA Analyst****JOB PURPOSE AND IMPACT****KEY ACCOUNTABILITIES**- Coordinates the test activities for SIT, UAT, Regression, in coordination with Project Manager and Business Analyst when required- Prepares status updates reports...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    **Req ID**: 180423We are currently seeking a Systems Administration Senior Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).**NTT DATA Services Costa Rica Is looking for a Windows System Administrator with SCOM experience.****Position overview**As a windows SCOM Administrator you will oversee the creation, maintaining and troubleshooting...

  • Business Analysis Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are currently seeking a Business Analyst Junior to join our team in Heredia, Costa Rica.**General Duties**:- Define the scope and objectives of moderately complex projects through research and inquiry combined with an understanding of applicable business systems and industry standards.- Analyze business customer needs, document requirements, define and...

  • Data Business Analyst

    hace 1 semana


    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **Data Business Analyst (Remote)****Heredia, Costa Rica**SGF Global is looking for a Data Business Analyst, for IT enterprise in Heredia, Costa Rica.**Overview**:The Data Business Analyst will guide efforts through influence that will enable change in an organizational context through the creation of the definition of the business needs and the creation...

  • Master Data Analyst

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Master Data AnalystThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Global Operations prioritizes putting...

  • Data Entry Specialist

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Bcd Meetings & Events A tiempo completo

    **BCD Meetings & Events: Data Specialist (Data Entry)****About Us**:At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers.As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people,...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are seeking a skilled User Interface Specialist to join our team in Heredia, Costa Rica. The ideal candidate will have a strong background in user interface design and development.Job Responsibilities- Collaborate with senior developers to solve technical issues- Design and develop robust, reusable web services.- Work with business analysts and functional...

  • Data Quality Analyst

    hace 4 días


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    ResponsibilitiesAs a Data Management Specialist, you will be responsible for:Establishing and maintaining strong relationships with key clients, ensuring their data reporting needs are met.Providing expert guidance on data reporting and accuracy, helping clients optimize their data management processes.Developing and delivering sales and consulting pitches...

  • Data Analyst

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Ust Global A tiempo completo

    1 Opening- Heredia**Role description**:**Data Analyst****Developer III - Software Engineering****Who We Are**:Born digital, UST transforms lives through the power of technology.We walk alongside our clients and partners, embedding innovation and agility into everything they do.We help them create transformative experiences and human-centered solutions for a...

  • Data Analyst

    hace 5 días


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Company Overview:Auxis is a leading provider of business process outsourcing solutions. We help our clients improve their operational efficiency and reduce costs.Job Summary:We are seeking a skilled Data Analyst to join our team. The successful candidate will be responsible for analyzing data, identifying trends, and providing insights to our clients.Key...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    **Req ID**: 204475We are currently seeking a Software Development Senior Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR).**Position overview****Position's General Duties and Tasks**:**Qualifications****Must have Skills**:- 5+ years of experience coding in any language- Experience with React or Angular (React is preferred)- Experience...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the Role:We are looking for a Ledgers Data Specialist to perform maker-checker controls with accuracy and timeliness. The successful candidate will adhere to key controls for accounting processes within their area of work.


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    Data Platform Operations SpecialistWe are looking for a Data Platform Operations Specialist who will oversee the administration, maintenance, and evolution of our Jira system. This includes managing software releases across multiple projects and ensuring best practices in the Software Development Life Cycle (SDLC) are enforced.Key ResponsibilitiesProvide...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise is a global leader in technology innovation, empowering organizations to transform and thrive in an ever-changing world.We are seeking a highly motivated Data Analyst Intern to join our Global Operations Planning team.As a Data Analyst Intern, you will be responsible for supporting the Demand Steering Control Tower (DSCT) team in...


  • San Francisco, Heredia, Costa Rica Workday A tiempo completo

    About WorkdayAt Workday, we believe in putting our people first. Our culture is built on a foundation of employee-centricity, collaboration, and innovation. We strive to create a workplace where everyone feels valued, supported, and empowered to make a meaningful impact.We are part of a high-performance Revenue Operations organization that aims to drive...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job OverviewWe are seeking a highly skilled Data Management Specialist to join our team. As a key member of our data development client relationships, you will play a critical role in helping Experian's data furnishers enhance and maintain the quality of their reported data.Key ResponsibilitiesProvide exceptional customer service to our data furnishers,...