Data Management Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Bridgestone Costa Rica A tiempo completo
About the Role

This is a unique opportunity to join Bridgestone Costa Rica as a Data Management Collector, where you will play a crucial role in supporting the Marketing team by performing location data maintenance activities.

Key Responsibilities
  • Manage and maintain customer or dealer data in the marketing system on a daily basis.
  • Interface with customers, dealers, or the marketing team through various communication channels.
  • Maintain effective communication skills and engagement with customers.
  • Identify opportunities to streamline and improve process functionality specific to data standards.
  • Analyze and audit various data entry support activities.
  • Participate in special projects as assigned.
  • Collaborate with teams to address questions and system data.
  • Operate effectively as part of a team while managing your own workload.
  • Maintain delivery of service levels.
  • Build relationships with internal and external customers by listening, clarifying, and responding effectively.
  • Respond to routine requests and problems quickly, efficiently, and courteously.
  • Troubleshoot various inquiries with appropriate research and problem-solving techniques by applying logic, judgment, and discretion.
Requirements and Skills
  • Bachelor's degree in Administration.
  • Bilingual English-Spanish (C1 level).
  • 2-4 years of related work experience and proven experience in a customer service role for at least 6 months.
  • Proficient in MS Office (Excel, Outlook, Teams, etc).
  • An analytical mindset with problem-solving skills.
  • Excellent communication and collaboration skills.


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