Cloud Security Solutions Specialist

hace 3 días


San José, San José, Costa Rica Doit Security, Inc. A tiempo completo

Doit Security, Inc. is a pioneer in cloud security solutions, and we are seeking an experienced Salesforce Developer and Admin to join our team.

We value a collaborative work environment where you can contribute your expertise to drive digital transformation for our clients.

The ideal candidate will have a proactive approach to platform upgrades and a willingness to use best practice remedies to ensure seamless user experiences.

Responsibilities:

  • Work closely with the product manager and business stakeholders to comprehend requirements and identify problems for the engineering team to address in the backlog.
  • Manage all aspects of user and license administration, including creation and deactivation of new users, roles, profiles, permissions, and public groups.
  • Provide exceptional customer service through timely and effective resolution of support requests.
  • Collect and analyze user and stakeholder needs to inform development of best practice solutions.
  • Modify the Salesforce setup as needed, including workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports.
  • Track user acceptance and create training materials and user training programs.

Qualifications:

  • Five years of Salesforce experience
  • Two years of hands-on Salesforce product administration experience
  • Super Badges or Trailhead Badges

Benefits:

  • A dynamic and inclusive work environment that fosters individual and collective success.
  • A workplace culture that values collaboration, innovation, and continuous learning.
  • A competitive compensation package that reflects your expertise and contributions.


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