Financial Operations Leader

hace 1 semana


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

We are seeking an experienced Financial Operations Leader to join our team at Amazon Support Services Costa Rica Srl. In this role, you will be responsible for managing cash application processes, leading teams of 10+ members, and ensuring that all existing policies, procedures, and controllership guidelines are followed.

About the Team

Our team is based in Heredia, Costa Rica, and we are committed to continuous improvement. If you have experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan, we would love to hear from you.

Key Responsibilities
  • Partner and influence business partners and other teams to resolve defects.
  • Systemically intake, escalate, and triage cash payments and issues and follow-through to resolution.
  • Ensure that unapplied cash is identified and removed by process gaps to ensure customer payments get applied based on customers advise.

We are looking for someone who can work with AR leaders in setting business objectives and priorities to accomplish key metrics, explore upstream/downstream improvement opportunities, and recognize escalation trends and identify underlying defects and root causes.



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