Quality Assurance Expert

hace 2 días


Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

The Specialist, Quality Control will be responsible for delivering high-quality Due Diligence reports in a timely manner. Ensuring compliance with the Standard Operating Procedure and other relevant company procedures at all times is paramount.

Key Responsibilities:

- To conduct thorough quality control reviews of reports and provide feedback on any omissions and/or errors found.

- Supervise errors and/or omissions which arise during the review stage and liaise with the Manager regarding any training needs of their team.

- Empower, guide, and connect with analysts throughout the lifecycle of the Enhanced Due Diligence Report.

- Foster collaboration with Specialists, SMEs, Team Leaders, Head of Research, and global Customer Success Managers to harmonize processes.

- Develop strong working relationships through effective workload management.

- Complete ad-hoc tasks assigned by the Team Leaders or Hiring Manager.

- Provide backup support for other Specialists as needed.

Performance Indicators:

- Delivering high-quality work consistently.

- Effective time management and ability to work under pressure.

- Collaborative teamwork while also working independently.

- Meeting efficiency targets.

- Maintaining regular attendance and reporting to work on time.

Required Skills and Qualifications:

Graduate degree or equivalent experience, Post Graduate Diploma or Professional Degree.

- Must have experienced level knowledge of researching and writing EDD reports.

- Excellent written and verbal communication skills.

- Strong time and task management skills.

- Quality checking abilities.

- Highly organized and detail-oriented.

LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider.

We strive to drive financial stability, empower economies, and enable customers to create sustainable growth.

Our purpose serves as the foundation of our culture.

Our values of Integrity, Partnership, Excellence, and Change underpin our purpose and set the standard for everything we do, every day.

Working with us means being part of a dynamic organization of 25,000 people across 65 countries.

We value individuality and encourage employees to bring their true selves to work, enriching our diverse workforce.

You'll be part of a collaborative and creative culture that encourages new ideas and is committed to sustainability across our global business.

We're aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy, and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

We're proud to be an equal opportunities employer.

This means we don't discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy, or disability, or any other basis protected under applicable law.

Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.



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