Financial Operations Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

**Company Overview**

At ServiceNow, we empower our customers to make the world work for everyone. Our technology and innovative spirit drive us to push boundaries and deliver exceptional results.

We're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. With a global presence, we serve over 7,700+ customers, including 85% of the Fortune 500.

Learn more about Life at Now blog and discover what drives our employees to excel in their roles.

**Job Description**

You'll play a vital role in ensuring timely cash collections, query resolution, dunning, and reporting within the Accounts Receivable function.

Your key responsibilities will include:

- Conducting proactive follow-ups with customers to collect payments by due dates, preventing potential issues.

- Maintaining accurate customer master records while adhering to internal controls and SOX policies.

- Collaborating with internal departments to resolve customer claims and issues, including Sales and Sales Operations.

- Participating in AR-related projects, contributing to system testing and UAT processes as the company continues to grow.

**Required Skills and Qualifications**

To succeed in this role, you'll need:

- Basic knowledge of Accounts Receivable processes, cash collection strategies, and practices.

- Practical experience in collection field required.

- Strong communication skills to effectively interact with customers and internal teams.

- Ability to prioritize tasks, manage deadlines, and maintain attention to detail.

- A process improvement mindset, focusing on efficiency and service enhancements.

**Estimated Salary:** $65,000 - $85,000 per year (dependent on location and experience)

We lead with flexibility and trust in our distributed work environment. If you're looking for a challenging opportunity that leverages your expertise and passion for financial operations, apply now.



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