Compliance Review Officer

hace 1 semana


San Francisco, Heredia, Costa Rica Citi A tiempo completo
About the Role

We are seeking a highly skilled Post Execution Quality Control Specialist to join our team. The ideal candidate will have a strong background in compliance and audit.

This role involves conducting quality control reviews across various business units, reviewing approved KYC records, and ensuring their correctness, completeness, and consistency.

The successful candidate will also engage stakeholders, provide formalized defect reporting and feedback on a monthly basis, and assist in defining continuous improvement plans.

Key Responsibilities:

  • Conduct end-to-end post-approval reviews of KYC Records for all client types.
  • Report deficiencies on a timely basis.
  • Act as primary point of contact for assigned regions.
  • Engage with stakeholders/senior management and ensure timely PEQR feedback loop.
  • Conduct root cause analysis by identifying and analyzing areas of common defects/issues/themes.
  • Assist in defining continuous improvement plans and track implementation and success of initiatives.
  • Achieve operational goals set and deliver against agreed targets in terms of quality and productivity.
  • Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.
  • Manage remediation projects/initiatives and report on progress as required.
  • Assist with department projects/initiatives as requested.
What We Offer

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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