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About Our Company
As the largest non-bank B2B cross-border payments company, we've built a reputation for delivering innovative payment solutions that drive business growth.
At Convera, we're passionate about moving money simply, securely, and smartly. We believe in empowering our customers to capture more value with every transaction, and we're seeking a skilled KYC Operations Team Leader to help us achieve this vision.
Job Description:
- Lead the successful delivery of day-to-day team operations, ensuring achievement of KPIs and high-quality service for customer transactions.
- Collaborate with the team to develop and implement process improvements and best practices.
- Support the onboarding of new team members and conduct regular training sessions to ensure they're equipped to meet their responsibilities.
- Monitor and report on daily/monthly payment activity, providing actionable insights to inform business decisions.
Your Skills and Qualifications:
- Proven experience in the financial services or payments industry, with a strong understanding of regulatory requirements.
- Excellent communication and interpersonal skills, with the ability to work effectively across multiple teams.
- Strong analytical and problem-solving skills, with the ability to identify and address complex issues.
We're committed to attracting and retaining top talent, and we offer a competitive compensation package and opportunities for career growth and development.
