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Customer Service Representative
hace 3 semanas
About Varsity Tutors
">Varsity Tutors is a company that provides tutoring services to students. We are looking for a highly skilled and motivated individual to join our team as an Operations Support Specialist.
We provide customer support to contracted tutors, account setup, specific student opportunities or assignments, tutoring products, technical issues, scheduling conflicts, payment and payroll, and more. Our ideal candidate will have strong analytical and problem-solving skills, be comfortable performing all job responsibilities on a laptop or computer, and able to multitask in a dynamic environment where priorities change quickly.
Responsibilities:
- Provide Customer Support to Contracted Tutors
- Account Setup
- Specific Student Opportunities or Assignments
- Tutoring Products
- Technical Issues
- Scheduling Conflicts
- Payment and Payroll
- And more
Qualifications:
- Level B2 English proficiency
- Experience with Google documents
- Professional experience in recruiting, education, customer service, retail, or another fast-paced environment preferred or a bachelor's degree
- Experience with technical support preferred
- Strong analytical and problem-solving skills
- Comfortable performing all job responsibilities on a laptop or computer
- Able to multitask in a dynamic environment where priorities change quickly
Benefits:
- Competitive Hourly Rate
- Full-Time Position (40 hours per week)
- Fully Remote Position
- A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture