Quality Control and Assurance Expert

hace 7 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Job Title: Quality Control and Assurance Expert

About the Role:

We are seeking a highly skilled Quality Control and Assurance Expert to join our team. As a key member of our quality assurance department, you will be responsible for ensuring the accuracy and completeness of our processes. This includes auditing tasks, conducting quality disputes, and implementing corrective actions.

Key Responsibilities:

  • Audit tasks and processes to ensure compliance with quality standards.
  • Conduct quality disputes and rebuts process.
  • Implement corrective/preventive actions when applicable.
  • Develop and maintain quality control processes.
  • Collaborate with cross-functional teams to improve process efficiency.

Requirements:

  • 2+ years of experience in a quality analyst role.
  • English-Spanish language proficiency (oral and written 90% or higher).
  • Intermediate knowledge of quality practices, theories, tools, and detection/prevention techniques.
  • Process mapping and process analysis expertise.
  • Intermediate to advanced Excel skills.
  • Strong stakeholder management skills.
  • Attention to detail.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Creative and innovative thinker.
  • Strong time management skills.
  • Self-driven/proactive.
  • Teamwork and collaboration to work effectively with all business partners.


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