Senior Business Integration Specialist

hace 1 semana


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo
About the Role

The Offshoring Team Lead plays a pivotal role in driving new business growth and maximizing revenue by helping launch high-potential merchants on Amazon's marketplace. This involves assisting them in integrating their catalog, pricing, and other tools while meeting Amazon's standards for product data quality.

Responsibilities
  • Integrate seller content to the Amazon platform using standard item creation templates, collaborating with Business Teams across the world.
  • Correct and enhance existing product content that has high visibility on the Amazon website but lacks quality.
  • Work with Selling Partners or Account Managers to gather requirements and help build tools and processes that streamline integration with Amazon.
  • Collaborate with Sales Onboarding Program Managers to gain knowledge of tools and processes.
Requirements

This position requires strong team management and program/project management experience, as well as expertise in leading process improvements. The ideal candidate will possess knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager, as well as experience working with large data sets. Familiarity with Lean, Kaizen, Six Sigma concepts is also essential, along with experience managing critical operational processes with SLA responsibility.

About Us

We are Amazon Support Services Costa Rica Srl - B20, committed to delivering exceptional support services to our clients. As a key member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for innovation and excellence.



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