Corporate Intelligence Operations Specialist

hace 12 horas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

**Job Description**

We are seeking a Corporate Intelligence Operations Specialist to join our team at Citi. The successful candidate will have a strong background in intelligence operations and risk management, as well as excellent communication and analytical skills.

**Responsibilities**

- Manage projects and programs related to intelligence, governance, budgets and financing, technology, training, communications, reporting, risk and control management
- Drive results and accountability across all levels of the global team, while encouraging high standards and stressing the importance of continuous improvement
- Analyze threats that create a risk to the company, its employees, shareholders, assets and clients
- Identify and report on operational events and trends, tactical assessments of current and future threats, operational, tactical and strategic recommendations to counter those threats.
- Develop, analyze and report key performance indicators (KPIs) and key risk indicators (KRIs) for the existing business model
- Ensure these KPIs and KRIs are aligned to the business model and modified in lines with changing business objectives
- Ensure appropriate methodology is selected to draw conclusions and make recommendations answering specific business needs.
- Create succinct narrative reports, presentations, visual mapping and link charts or similar diagrams to report analytical assessments
- Display data and the results of analysis in clear straightforward business report that can be understood by non-technical readers
- Provide written explanations of approach and analysis in plain language that supports the conclusions and observations.
- Take ownership in projects and make suggestions for improvement
- Proactively work to identify, communicate, and resolve project issues and risks that interfere with project execution

**Qualifications**

- Minimum 5 years of relevant experience related to Sourcing activities, accounts payable, invoice processing, management or operational area or processing field
- Experience in team coordination in a fast-paced environment
- Call handling, Contact Center or Help desk experience is a plus
- Fluent/advanced English level
- Experience in operating in business English in a corporate role
- Additional language proficiency (Portuguese) is a plus
- Intermediate command of MS Suite
- University degree in areas related to Finance



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