Chief Risk Mitigator, Compliance Leader
hace 9 horas
**Job Summary**
Costa Rica Elimco seeks a seasoned risk management professional to lead our efforts in preventing abuse and ensuring a trustworthy customer experience. With a strong background in risk, fraud, or compliance organizations, you will be responsible for identifying and mitigating potential risks.
**About the Role**
This is an exciting opportunity for a highly analytical and strategic thinker to join our team as a Chief Risk Mitigator, Compliance Leader. In this role, you will:
- Lead teams in responding to, investigating, managing, and resolving high-impact incidents and escalations.
- Draft and present deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports.
- Analyze existing policy and process gaps, and develop solutions to close them.
- Own and/or manage projects designed to improve operational and process efficiency, including accessing and analyzing data and working extensively with external teams.
- Closely monitor media and global events to anticipate and mitigate potential risks.
- Use high-level judgment to own complex enforcement decisions.
**Requirements**
We are looking for a candidate with exceptional written and verbal communication skills, able to write clearly and succinctly, including COE and investigation reports for senior leadership and executive audiences. You should also have a proven ability to bring clarity to ambiguous situations, demonstrated analytical and quantitative skills, and a strong enthusiasm to provide superb customer service to the leadership team and other key stakeholders.
**What We Offer**
In return for your expertise, we offer a dynamic work environment where you can make a real impact on our customers' experience. If you are a motivated and results-driven individual with a passion for risk management and compliance, we encourage you to apply for this exciting opportunity.
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