Salesforce Solutions Architect

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
Salesforce Administration Expert

Key Responsibilities

  • Develop and analyze complex Salesforce business processes, including data management and lightning flows.
  • Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.
  • Manage stakeholder and customer expectation for both technical and operational support.
  • Manage and coordinate technical programs across multiple geographies.
  • Monitor performance trends and recommend solutions.
  • Develop and maintain standards, policies, and rules for teams.
  • Maintain documentation, define best practices and communications.
  • Demonstrate working knowledge of AWS Configurations.
  • Assist with other duties as needed.

Requirements

  • Professional experience architecting, operating Salesforce-based solutions.
  • Salesforce App Builder certification.
  • Salesforce Cloud Certifications.
  • Working knowledge of software development tools and methodologies.
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
  • Experience using data and metrics to determine and drive improvements.
  • 5+ years of program or project management experience.
  • 5+ years of Salesforce administration, product, or program management experience.
  • 2+ years of technical product or technical program management experience.
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
  • Experience working cross functionally with tech and non-tech teams.

About Amazon Support Services Costa Rica Srl

We are a leading provider of customer support solutions, and we are looking for a skilled Salesforce Administration Expert to join our team.



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