Global Trade Compliance Specialist

hace 2 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo
Job Overview

To contribute to the successful administration of transportation and export services, ensuring timely and accurate shipment information is maintained in 3M's systems and with stakeholders.

Key Responsibilities
  • Tracking and tracing shipments from origin to destination.
  • Solving customer complaints in a timely and efficient manner, implementing measures to prevent recurrence.
  • Addressing internal and operational issues to maintain high-quality service levels and customer satisfaction.
  • Ongoing improvement of internal systems and procedures to enhance customer service and departmental efficiency.
  • Handling a high volume of daily tasks while maintaining attention to detail.
  • Frequent collaboration with various departments to resolve customer concerns and questions.
  • Identifying areas for process improvements and implementing changes.
  • Partnering with clients to recommend solutions and referrals.


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