Observability Engineer, Corporate Infrastructure

hace 2 meses


Alajuela, Alajuela, Costa Rica Splunk A tiempo completo

Splunk is committed to building a safer and more resilient digital world. Our unified security and observability platform helps leading enterprises keep their digital systems secure and reliable. We're proud of our people, who make Splunk an amazing career destination and a best place to work. We value diversity, equity, inclusion, and belonging, ensuring our employees can bring their best, most authentic selves to work.

**Role Summary**:

We're seeking an Observability Engineer with a passion for automation to help build scalable tools for our distributed systems. You'll be responsible for expanding and supporting our infrastructure platform services, engaging with other teams to improve efficiency and optimize our infrastructure. You'll be motivated by technology, enjoy automation and problem-solving, and work hard to challenge the status quo.

**Your Continual Impact**:

Identify areas for improvement and develop automation to increase system reliability using scripting languages like Python or Golang.

Contribute to defining a full SLA supported matrix to improve MTTD/MTTR for customer services.

Join the on-call rotation to respond to high-priority incidents with minimal downtime.

Document and maintain up-to-date system procedures, configurations, resolution guides, and standard processes as reference material for the team.

**Must-have Qualifications**:

Demonstrated ability in DevOps/SRE focused environments.

Foundational understanding of a scripting language (Golang, Python).

Validated experience managing AWS or other Public Cloud platforms.

Practical knowledge of a number of Operating Systems, including Linux (Ubuntu/RHEL) and Windows.

Proficiency using Configuration Management tools like Ansible/Chef/Puppet.

Familiarity with using CI/CD pipeline tool experience (e.g. Jenkins, GitLab, GitHub).

An understanding of networking concepts and Internet protocols.

Ability to communicate technical concepts clearly to customers and upper management.

A strong desire to automate and solve issues with code.

**Nice-to-have Qualifications**:

Understanding of the pillars of Observability and OpenTelemetry (OTel).

Experience with F5 Network Load Balancing.

Familiarity with cloud-native serverless architectures and container orchestration.

**Splunk is an Equal Opportunity Employer**

We believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work.



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