Customer Solutions Coordinator
hace 24 horas
**Company Overview:**
Tech Data Corporation is a leading global technology distributor that connects the world with the power of technology. We are committed to delivering innovative solutions and exceptional customer service.
**Job Summary:**
We are seeking a highly motivated and organized Customer Solutions Coordinator to join our team. In this role, you will be responsible for providing entry-level customer response for pre-sales requests, including pricing, services, and/or deal registrations in support of complex solutions.
**Key Responsibilities:**
- Provides first-call response focused on providing pricing and quoting for customer-identified solutions
- Performs deal registration, applies pricing, and/or creates renewal contracts
- Creates and delivers solutions to customers, determining and communicating lead time and delivery based on product availability and build lead times
- Supplies final adjusted design solution pricing based on applicable programs, promotions, and add-ons
- Contributes information to sales forecasts and planning
- Implements actions identified by management to resolve business needs
**Required Skills and Qualifications:**
To be successful in this role, you will need:
- Able to execute instructions and request clarification when needed
- Able to use a 10-key quickly and accurately
- Possesses basic clerical and data entry skills
- Able to perform basic mathematical calculations
- Able to recognize and attend to important details with accuracy and efficiency
- Able to communicate clearly and convey necessary information
- Able to constructively work under stress and pressure when faced with high workloads and deadlines
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities
**Benefits:**
We offer a competitive compensation package, including a base salary and opportunities for growth and development. Our benefits include professional, office environment, occasional non-standard work hours or overtime as business requires, and a commitment to diversity and inclusion.
**Cultural Competency Requirements:**
We value diversity and inclusion and are committed to creating a welcoming and inclusive work environment. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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