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Security and Observability Specialist

hace 3 semanas


San José, San José, Costa Rica Splunk A tiempo completo

We're at the forefront of building a safer and more resilient digital world. Our unified security and observability platform enables leading enterprises to secure and maintain the reliability of their digital systems.

Our team is passionate about creating an amazing career destination for our employees. We've received numerous awards as a best place to work, and it's our people who make us stand out.

We're looking for a highly skilled professional to join our team as a Technical Marketing Engineer. In this role, you'll create engaging content to help our customers understand the value of our products.

Responsibilities
  • Create compelling demos, videos, sales decks, technical FAQs, and related content relating to product launches, campaigns, announcements, live events, etc.
  • Demonstrate product capabilities in line with the associated GTM motion, use case, and product line
  • Recognize problems and challenges faced by our customers and build content to address real-world business problems and persona-based customer use cases
  • Deliver targeted enablement sessions for marketing, sales/engineers, and customers with original assets that drive home the value of Splunk products and resonate with our target personas
  • Address high-level questions about products (implementation, use, scalability, integration) in support of marketing efforts and sales opportunities
  • Engage with sales/engineer teams with 1:1 deal support, including opportunity progression, overcoming technical objections, and bid/proposal support
  • Directly and frequently support analyst relations by providing demo support and explaining technical product features/capabilities
  • Translate Splunk capabilities into customer value by addressing use cases and customer pain points
  • Identify gaps and opportunities in our current offerings to better serve customer needs
  • Partner with product management to understand and articulate mapping of features to use cases
Requirements
  • 7+ years demonstrated experience with security, threat prevention, and analytics software
  • 5-7 years experience in tech marketing or sales engineering with five years experience with Splunk products, Splunk Architect preferred
  • Consistent record of marketing to highly technical personas within large organizations
Desired Skills
  • Verifiable experience in developing technical marketing assets, sales enablement training, and tools, and presenting live and recorded enablement sessions to technical personas
  • Expertise and hands-on experience within Security (SIEM, SOAR, Threat Detection and Response) or Observability (Application Performance Monitoring, Infrastructure Monitoring, AIOps, Incident Management) or other DevOps tooling
  • Industry security certification: CISSP, CISA, CISM, etc.
  • A degree in Computer Science, Engineering, or a related technical field or equivalent professional experience
About Us

We prioritize diversity, equity, inclusion, and belonging to ensure our employees can thrive in a culture of belonging. We believe in creating a workplace where everyone feels valued and respected.