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As a Senior Product Delivery Associate at NTT DATA Services, you will play a key role in developing and delivering scalable solutions that meet the evolving needs of our customers. Your strong analytical skills and technical expertise will enable you to develop effective strategies and solutions that drive business growth.
The scope of this position involves leading technical resource teams, overseeing Salesforce Support Queue management, and developing knowledge articles for new feature releases. You will also be responsible for maintaining service level agreements, ensuring high customer satisfaction scores, and collaborating with vendors as needed.
We are seeking a motivated individual with excellent communication skills and a proven track record of delivering results-oriented solutions. If you are passionate about driving business success, we invite you to apply.
