Linux and Kubernetes Expert

hace 7 días


San José, San José, Costa Rica Microsoft A tiempo completo

Job Summary

We are looking for a skilled Linux and Kubernetes expert to join our team as a Technical Support Specialist. In this role, you will provide technical support to our customers, resolve complex problems, and develop effective solutions using your expertise in container technology and Kubernetes.

About the Team

Our team is passionate about building innovative solutions that meet the evolving needs of our customers. We are dedicated to delivering exceptional customer experiences and are committed to empowering our customers to achieve more in the cloud.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or online chat.
  • Analyze complex problems and develop effective solutions.
  • Communicate with customers to ensure their issues are resolved promptly and efficiently.
  • Develop and maintain technical content, including documentation and training materials.
  • Collaborate with cross-functional teams to resolve complex customer issues.

Requirements

  • 2-3+ years of experience in a customer-facing role.
  • 2+ years of technical experience in container technology and fluency in Kubernetes.
  • Familiarity with Linux OSS, shell environments, and script-based development environments.
  • Experience administering Linux, operating system internals, and virtualization concepts.


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