Business Process Quality Specialist

hace 22 horas


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

**Job Overview:**

We are seeking a skilled and experienced professional for the Business Process Quality Specialist role at 3M. In this position, you will play a vital part in ensuring the overall quality of our processes.

**Salary:** We offer a competitive salary of $80,000 - $110,000 per year, depending on experience.

**Job Description:

The primary objective of this role is to consolidate quality cases related to point-of-sale (POS) systems, analyze data, identify improvement areas, and develop comprehensive training materials.

**Key Responsibilities:*

  • Conduct audits on the conditioning work completed by the Conditioning Team.
  • Document audit findings to work on root causes and prevent issues from happening again.
  • Improve the overall quality of the POS data prior to the data being posted and it going downstream.
  • Participate in Area and Global Quality initiatives.

**Required Skills and Qualifications:**

To be successful in this role, you will need:

Detail-oriented mindset with a focus on accuracy and documentation.

Bachelor's degree in a field related to Business, Economics or Finance or a Minimum of 2+ year combined experience in finance, analytics, pricing, customer service or marketing.

Excellent data analysis skills to identify trends, patterns, and improvement areas.

Advance English B2+

Advanced Microsoft Excel skills, including the ability to build conditional formulas, VLOOKUP's, pivot tables, create macros, and manage large data sets.

**Benefits:**

3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.



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