Senior Design Operations Manager

hace 4 días


San Francisco, Heredia, Costa Rica Spark A tiempo completo

About the Role

We are seeking an experienced Senior Design Operations Manager to lead our Costa Rica Design Team Operations.

This individual will be responsible for overseeing the day-to-day operations of the Costa Rica designers, ensuring high productivity and quality metrics.

Key Responsibilities

  • Manage 30-60 designers' production and quality.
  • Supervise 3-4 setup leads to support designer inquiries.
  • Report directly to the Costa Rica Design Group Leader.
  • Adhere to the Envista corporate model: S-QDIP - Safety, Delivery, Quality, Inventory, and Productivity.
  • Conduct daily management meetings with area leads.
  • Collaborate with other functions, including Clinical Quality, Operations Quality, R&D, Manufacturing, Project Management, and Human Resources.
  • Responsible for managing and reducing costs associated with design product.
  • Coordinate and improve flow within design using kaizen and standard work.
  • Regularly utilize LEAN tools such as daily management and kaizen (5S, Standard Work, Kanban, etc).
  • Perform employee trainings and maintain training records.
  • Ensure compliance with all company policies and procedures in a fair and consistent manner.
  • Maintain and approve attendance for employees.
  • Prepare work and shift schedules, including overtime as required.
  • Communicate with employees, including distributing pertinent information.
  • Provide feedback to Manager on employee's work performance and other situations as necessary.
  • Initiate and foster a spirit of cooperation within and between departments.
  • Assist with resolving personnel situations, coaching, guidance, investigating, identifying solutions, and recommending action.
  • Owning associate development plans and complete performance reviews.

Requirements

  • Bachelor's degree or international equivalent in Engineering, Business, or related field with equivalent experience.
  • 2+ years in managing operational teams.
  • Travel up to 10%.
  • Must be bilingual in English and Spanish for both reading and writing.
  • Ability to write routine reports and correspondence.

About Us

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. We help our customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.



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