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Strategic License Compliance Specialist

hace 2 semanas

San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

**Job Summary**

Sgf Global is seeking a highly skilled Strategic License Compliance Specialist to join our team. As a key member of our organization, you will be responsible for delivering high-quality reviews of the ELA software deployment report analyses in a timely and efficient manner.

**Key Responsibilities**

  • Analyze ELA terms and conditions in conjunction with the review process to ensure customer compliance.
  • Provide ELA Reporting data analytics, analysis, and measure the success of those outputs and other strategic initiatives.
  • Track and report key performance indicators, utilization, and other dashboard metrics to highlight successes and areas for improvement.
  • Maintain expertise in understanding product licensing terms and conditions and comprehensive knowledge of employer's products.
  • Make decisions on completing analysis based on the specific customer contract and report submitted.
  • Work with internal teams to ensure appropriate updates to customers' records occur in internal systems.
  • Resolve queries with global customers, account managers, senior sales executives, and internal teams in an accurate and timely manner.
  • Identify gaps and initiate projects to improve quality and review processes.
  • Identify work streams that can be automated and standardized to maximize efficiency and quality.
  • Identify and transition other processes to the ELA team.

**Requirements**

  • Bachelor's in Business Administration, Finance, Law, or Accounting preferred.
  • Other majors may be acceptable with requisite experience.
  • Experience working in License Compliance, Auditing, Accounting, or Financial Data Analysis or Sales Operations required.
  • Proven ability to review others' work, create detailed review comments, and deliver associated training to improve quality.
  • Experience performing basic commercial contract analysis preferred.
  • Strong auditing, analytical, and problem-solving skills required.
  • Experience working successfully within the software/technology sector and in a global matrix-managed environment.
  • Strong project management, planning, and organization skills, including ability to handle multiple priorities simultaneously in a fast-paced dynamic environment.
  • Continuous improvement attitude and proven competency, including a proactive approach to identifying problems and providing solutions.
  • Ability to clearly communicate complex licensing concepts and collaborate professionally with internal cross-functional teams, including Sales, Sales Operations, and Legal.
  • Confidence to interact with all levels; drive to results; team player, and professional personality.
  • Exceptional interpersonal, written English, and verbal communication skills.
  • Proficiency using MS Office, especially MS Excel required.
  • Oracle skills considered a plus.

**About Sgf Global**

Sgf Global is a leading organization in the industry, committed to excellence and innovation. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.