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Master Data Expert

hace 2 semanas

Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

**Solventum: Pioneering Breakthrough Solutions in Healthcare**

At Solventum, we revolutionize the healthcare landscape by merging technology with compassion and empathy. Our mission is to empower healthcare professionals to excel while improving patients' lives.

As a Master Data expert, you will collaborate with innovative minds to drive transformative change. Your key responsibilities will include:

• Developing expertise in data governance and processes to ensure seamless operations

• Establishing master data setup, including conditional data such as PIR, Product Costing components, X-Ref, legacy Euroms2, Lotus Notes, etc.

• Monitoring work queues for new requests and completing assigned tasks within SLA targets

• Coordinating queue resolution, cycle time, and leveraging global Master Data Global Operations Support team to meet Service Level Agreements

• Facilitating data collection processes and output for SAP, including follow-up with business on missing fields or incorrect data

• Maintaining business group workflow/routing configuration information and providing reports to assigned business teams

• Identifying opportunities to improve data quality and reduce cycle time

• Creating training materials, process flows, and procedures, as well as serving as a point of contact for Division(s) for Material requests

• Escalating issues as needed

**Your Qualifications**

To excel in this role, Solventum requires (at a minimum):

• Bachelor's Degree or higher from an accredited university, or advanced student

• 2 to 3 years of work experience in shared service centers, customer service, or master data management, supply chain, or manufacturing

• Business level fluency in English (B1 or higher) both spoken and written, with Spanish (Advanced) or as a primary language

Additional qualifications that can enhance your success include:

• Experience using data collection master data tools (SAP, Salesforce, Legacy Systems, PowerBi, ServiceNow, MS Dynamics)

• Microsoft Tools (Excel, Word, PowerPoint)

• Foreign language skills

• Proficient in Excel

**Supporting Your Well-being**

Solventum offers comprehensive programs to foster your physical and financial well-being. We regularly benchmark our compensation and benefits with comparable companies to ensure competitive offerings.