Site Reliability Expert
hace 1 día
**Company Overview:**
Sysco Costa Rica is a leading provider of food and support services. Our team works diligently to ensure our customers receive the highest quality products and experiences.
**Job Summary:**
We are seeking an experienced Site Reliability Engineer to join our team. The successful candidate will be responsible for developing and refining strategies and processes for support issue tracking, collaborating with cross-functional teams, and contributing to strategic discussions to drive the evolution of our product suite.
**Key Responsibilities:
- Develop and refine strategy and process for all support issue tracking from intake through resolution in conjunction with senior members of the team.
- Collaborate with Level 1 support teams, DevOps, Engineering, and customers to inform decisions and implement improvements.
- Complete RCA on critical and high impact issues to reduce and ultimately eliminate recurring issues.
- Evaluate technology strategy, solutions, resources, process, and compliance with guidance from the SRE Manager.
**Requirements:
- Bachelor's degree in computer science, computer engineering or related field, or relevant training.
- 3-5 years' experience in technical operations support role.
- 3 years' experience with enterprise cloud platforms.
- Availability to work extended or off-cycle hours and participate in a 24/7 Site Reliability on-call rotation.
**Preferred Qualifications:**
- Experience with AWS.
- Experience with APM tools such as DataDog, New Relic, Nagios and Splunk.
- Experience in an agile development environment.
**Benefits:**
- Hybrid work arrangement
- Private Medical Insurance
- Asociacion Solidarista
- Life Insurance
- Personal Day Off
-
Site Reliability Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo**Requirements**:- Develop and refine strategy and process for all support issue tracking from intake through resolution in conjunction with senior members of the team.- Contribute to, and occasionally lead, strategic discussions to continue the evolution of flexibility and sustainability of the entire product suite.- Partner with Level 1 support teams,...
-
Site Reliability Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoIntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Senior Site Reliability Engineer
hace 3 semanas
San Francisco, Heredia, Costa Rica Vmware A tiempo completo**The Elevator Pitch: Why will you enjoy this new opportunity?**VMware's Cross-Cloud SaaS Platform team provides the public cloud infrastructure and Managed Kubernetes clusters that host all of VMware's SaaS products consumed by our customers.The platform is globally distributed and built using a combination of industry-standard open-source solutions and...
-
Reliability Engineering Expert
hace 1 día
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout IBM SystemsIBM Systems helps IT leaders think differently about their infrastructure. Our systems are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues.We power the world's most important industries and our clients are the architects of the future. As a Compute Operations Site Reliability...
-
Site Reliability And Platform Support
hace 2 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Site Reliability And Automation Engineer
hace 3 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Cloud Platform Reliability Expert
hace 19 horas
San Francisco, Heredia, Costa Rica Databricks A tiempo completoResponsibilitiesYou will be responsible for:Monitoring critical infrastructure and identifying potential issues.Collaborating with cross-functional teams to resolve incidents and improve platform reliability.Developing and implementing automated solutions to enhance platform monitoring and alerting.Contributing to software development efforts to improve...
-
Site Reliability Engineering Professional
hace 7 horas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoIntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Site Reliability Engineering Professional
hace 2 semanas
San Francisco, Heredia, Costa Rica Ibm A tiempo completoIntroductionAt IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Site Reliability Engineer
hace 2 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business.In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes.Working closely with our worldwide teams, you will...
-
Site Reliability Engineer
hace 2 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business.In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes.Working closely with our worldwide teams, you will...
-
Site Reliability Engineer
hace 2 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business.In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes.Working closely with our worldwide teams, you will...
-
IT Infrastructure Support Expert
hace 23 horas
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoJob SummaryThe IT Infrastructure Support Expert will be responsible for ensuring the reliability and efficiency of our IT systems. This includes monitoring and troubleshooting server and database issues, as well as performing capacity planning to ensure sufficient resources.Key ResponsibilitiesMonitor server and database performance and troubleshoot any...
-
Site Reliability Engineer Internship
hace 7 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout IBMAt IBM, we are a leading technology and consulting employer with a rich history of innovation. Since 1911, we have been at the forefront of technological advancements, from mainframes to artificial intelligence, quantum computing, and blockchain.We take pride in our commitment to creating a diverse environment and being an equal opportunity...
-
Mid Site Reliability Engineer
hace 1 día
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business.In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes.Working closely with our worldwide teams, you will...
-
Site Reliability Engineer-Platform
hace 2 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business.In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes.Working closely with our worldwide teams, you will...
-
Site Reliability Engineering Manager
hace 7 horas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Site Reliabity Engineer
hace 7 horas
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...
-
Software Systems Developer Role
hace 7 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoJob OverviewWe are seeking a skilled Site Reliability Engineer to join our team. As a critical member of our infrastructure group, you will be responsible for ensuring the reliability and efficiency of our systems. Your expertise in Linux or Windows systems, Python, CI/CD, networking fundamentals, and troubleshooting will be instrumental in achieving this...
-
Cloud Data Processing Expert
hace 23 horas
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo**Job Summary**We are seeking a skilled Cloud Data Processing Expert to join our team at Infotree Global Solutions. As a key member of our data engineering team, you will design and implement efficient data processing systems, leveraging cloud-based technologies and working closely with cross-functional teams. About the RoleYour primary responsibilities...