Senior Quality Intelligence Professional
hace 2 días
Job Description
The Senior Data Analyst will play a critical role in supporting the development of our Complaints organization and driving strategic decision-making through data-driven insights. Key responsibilities include building and establishing management tools, creating performance metrics, analyzing and interpreting complaint data, and supporting audits/inspections.
Responsibilities
- Develop and maintain robust data analytics capabilities to support complaint management.
- Collaborate with cross-functional teams to design and implement data visualizations and reports.
- Provide data-driven insights to inform business decisions and drive strategic initiatives.
- Support the implementation of new complaint management systems and processes.
Requirements
To excel in this role, you will need:
- Strong analytical and problem-solving skills, with the ability to communicate complex ideas simply.
- Excellent knowledge of data visualization tools, such as PowerBI and Tableau.
- Experience working with large datasets and performing data wrangling tasks.
- Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams.
- Advanced English language proficiency.
About Us
Smith+Nephew is a leading medical technology company dedicated to improving patient outcomes through innovation and excellence. Our people are passionate about making a difference, and we offer a dynamic and inclusive work environment that supports professional growth and development.
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