Data Services Associate

hace 3 días


San José, San José, Costa Rica Experian A tiempo completo

Experian is a leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Our Employer Services team seeks a Data Services Associate to join its Data & Enablement team. This role will assist with client onboarding activities, account provisioning duties, and other data management initiatives in support of various EES service offerings.

The ideal candidate will provide exceptional customer care in a dynamic, fast-changing environment that requires a high degree of multitasking. They will collaborate with internal EES teams to manage support duties that empower EES service offerings, diagnose and resolve moderate to complex problems related to client data setup, credentialing, agency registration, account maintenance, data issues, file research, and online portal access requests.

Key responsibilities include:

  • Providing exceptional customer care in a dynamic, fast-changing environment
  • Collaborating with internal EES teams to manage support duties
  • Diagnosing and resolving moderate to complex problems related to client data setup

Preferred qualifications include 3+ years previous experience within advanced client service environment with emphasis on assisting with managing intake request queues, client onboarding tasks, account registration activities, data quality initiatives, and ongoing data management or equivalent. A bachelor's degree is preferred, as well as strong English communication skills (both written and verbal).



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