Technology Risk and Controls Portfolio Manager

hace 6 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Overview of the Role

This position will be part of the Technology Risk & Controls organization, responsible for managing a portfolio of risk programs supporting North America and Global Functions. The role is part of the team responsible for business risk, including identification, management, and mitigation strategies, and execution.

The Operational Risk Officer is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business.

Main Objectives:
  • Evaluate and develop effective operational risk management processes.
  • Collaborate with stakeholders to resolve issues and promote risk-aware culture.
  • Maintain strong relationships across business users and lines of defense to better understand and deliver customer requirements.
  • Drive compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices.
  • Leverage expertise in consumer banking systems and technology processes to provide advice and work with partners to drive proactive engagement/forward-looking risk management on high-risk priorities.


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