Customer Service Representative
hace 1 día
- Delivers exceptional customer service through timely and effective resolution of customer inquiries and issues.
- Provides accurate and helpful information to customers, ensuring a positive experience.
- Supports team members in achieving high-quality service standards.
Key Responsibilities:
- Responds to customer inquiries via various channels, including phone, email, and chat.
- Resolves customer complaints and concerns promptly and professionally.
- Collaborates with internal teams to resolve complex customer issues.
- Maintains accurate records of customer interactions and issues.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Excellent problem-solving and analytical skills.
- Fluency in English and Spanish.
- Ability to work in a team environment and provide support as needed.
What We Offer:
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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