Customer Service Representative

hace 1 día


San José, San José, Costa Rica TD SYNNEX A tiempo completo
Service Delivery Specialist
  • Delivers exceptional customer service through timely and effective resolution of customer inquiries and issues.
  • Provides accurate and helpful information to customers, ensuring a positive experience.
  • Supports team members in achieving high-quality service standards.

Key Responsibilities:

  • Responds to customer inquiries via various channels, including phone, email, and chat.
  • Resolves customer complaints and concerns promptly and professionally.
  • Collaborates with internal teams to resolve complex customer issues.
  • Maintains accurate records of customer interactions and issues.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent problem-solving and analytical skills.
  • Fluency in English and Spanish.
  • Ability to work in a team environment and provide support as needed.

What We Offer:

  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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