Investigation Case Manager

hace 4 días


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Amzn Support Srvcs Costa Rica is a leading technology company that requires proficiency in English. Our recruitment team works across multiple jurisdictions, and all CVs must be submitted in English.

The Vendor Chargeback Dispute Management team in Costa Rica seeks back-office full-time permanent Investigation Execution Specialists. This role supports our Inbound Supply Chain (IBSC) department under North America Supply Chain Operations (NASCO).

This position entails end-to-end processes related to daily investigation tasks, analysis, and resolution of vendor chargeback disputes. Responsibilities also include improving internal processes to optimize the flow of chargebacks and identifying areas for process improvement.

A successful candidate will have analytical skills, attention to detail, and excellent judgment. The selected specialists will work with vendors, stakeholders, and customers via virtual meetings and calls.



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