Data Analyst Coordinator

hace 1 día


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Company Overview

Experian is a global information services company that unlocks the power of data to create more opportunities for consumers, businesses, and society.

The company has received numerous recognitions, including being named one of the 100 Best Companies to work for by Fortune and Forbes Magazine's 100 World's Most Innovative Companies.

Experian Consumer Information Services aims to redefine the way clients do business within all aspects of the customer credit lifecycle.

Fueled by best-in-class data and innovative technology, Experian helps businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects, and collect.

Job Summary

Assists in the development of mail population segments to meet customer marketing strategies. The ideal candidate will have experience in assessing and selecting appropriate resources for program delivery, serving as project coordinator for program scheduling and fulfillment, conducting final quality analysis on programs, reviewing accuracy of output, managing multiple accounts and programs simultaneously, preparing and processing program billing, providing technical consultation in the design and implementation of client programs, and providing user interface support for self-service batch program fulfillment systems.

Required Skills and Qualifications
  • Bachelor's degree in Business Administration, Industrial Engineering, or related fields.
  • 2-3 years Customer Service related experience.
  • Understanding of systems capabilities, software platforms, and processes.
  • Knowledge of PC office software tools.
  • Excel Intermediate skills.
  • Good knowledge of Boolean Search/queries for SQL.
  • Excellent English, both oral and written communication skills.
  • Good analytical and problem-solving skills.
  • Good organizational and project management skills.
  • Strong customer service skills.
  • Coding experience a plus.
Estimated Salary

$65,000 - $80,000 per year.

Benefits

Experian offers a comprehensive benefits package, including medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.



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