Customer Service Consultant

hace 6 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**Job Summary:**

We are seeking a highly skilled Sales Support Specialist to join our team at Experian. As a Sales Support Specialist, you will play a critical role in coordinating communication with clients to implement product or service changes. You will work closely with clients and prospects to identify sales and service opportunities and provide customer intelligence to position our offerings effectively.

**Responsibilities:**

  • Coordinate communication with clients to implement product or service changes
  • Hold meetings with clients and prospects using the telephone and web-based tools
  • Identify sales and service opportunities and provide customer intelligence
  • Provide product training to users to ensure effective client utilization of Experian services

**Requirements:**

  • Bachelor's degree or equivalent experience
  • Good knowledge of consumer credit reporting marketplace
  • Comfortable operating within a teamed selling approach
  • Good oral and written communication skills
  • Self-starter with drive to learn independently and in a structured environment

**What We Offer:**

  • Medical, life, and dental insurance
  • International Share Save Plan
  • Flex Work/Work from home
  • Paid time off
  • Annual Performance Bonus
  • Education Reimbursement

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