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Process Improvement Analyst
hace 2 semanas
We are seeking an experienced Business Analyst I to join our team. In this role, you will be responsible for managing program inquiries, troubleshooting, and supporting core operational requirements through case ownership and closure.
You will also be expected to provide suggestions for process improvements to help scale operations and improve customer satisfaction. If you are a detail-oriented individual with excellent analytical skills, we encourage you to apply.
Key Accountabilities- Manage program inquiries and resolve issues efficiently.
- Collaborate with internal teams to address VCPP data-related inquiries.
- Develop and implement process improvements to enhance operational efficiency and customer satisfaction.
