Business Operations Strategist

hace 3 días


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

About Us

At ServiceNow, we empower change makers to tackle the world's most complex challenges. Our technology platform enables organizations to work at the speed and scale required in today's fast-paced environment.

We're driven by a restless curiosity and a passion for innovation. Our teams collaborate across functions to deliver cutting-edge solutions that make a real impact on our customers' lives.

The Role

In this critical role, you will serve as a key player in establishing and executing strategic operational initiatives. Your leadership skills will drive programs targeted to support operations initiatives, ensuring effective resolution of problems, strategic direction, and optimization of operational effectiveness.

You'll lead cross-functional teams, senior-level business executives, and customers, fostering exceptional customer service and quality. Your expertise will be instrumental in initiating and/or participating in strategic initiatives impacting tactical approaches to technical support, influencing policies, workflows, and performance standards.

Requirements

  • Minimum 3 years of industry experience
  • Strong cross-functional program/project management skills
  • Ability to work independently and in a team environment
  • Excellent problem-solving and interpersonal communication skills

What We Offer

As a valued member of our team, you'll enjoy a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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