Integration and Development Professional

hace 7 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

About Us

We are Experian, a global information services company that empowers consumers and businesses to manage their data with confidence. Our goal is to help individuals take financial control, businesses make smarter decisions, lenders lend more responsibly, and organizations prevent identity fraud and crime.

Job Description

The Integration Engineer will be responsible for providing technical support for internal and external customers of EHC software solutions, analyzing client requests, implementing Experian products, and demonstrating expertise in Experian software. This role requires strong analytical skills, excellent customer service skills, and the ability to work independently or as part of a team.

Responsibilities

  • Provide technical support for internal and external customers of EHC software solutions.
  • Analyze client requests, identify requirements, and implement Experian products.
  • Develop and maintain relationships with clients, understanding their needs and providing tailored solutions.
  • Collaborate with implementation consultants and account specialists to ensure smooth customer implementations.

Requirements

  • Strong analytical skills and attention to details.
  • Excellent customer service skills.
  • Familiarity with Microsoft Excel, certification highly preferred.
  • Strong familiarity with Microsoft Office.
  • Familiarity with different file formats and extensions (TXT, CSV, XLSX, and others).
  • Familiarity with PDF creation and manipulation.
  • Excellent English interpersonal and communication skills.
  • Independent problem solving and self-direction are critical.
  • Strong problem-solving skills are required.
  • Must be able to handle multiple tasks, take initiative, and prioritize multiple work items.
  • Strong attention to detail and accuracy are required.
  • Able to follow supplied specifications with a very high degree of accuracy.
  • Must have programming knowledge and able to code:
    • Must know basic concepts.
    • Must be able to code basic to medium algorithms.
    • Must be able to debug.

What We Offer

We offer a competitive salary and a range of benefits, including medical, life, and dental insurance, international share save plan, flex work/work from home, paid time off, annual performance bonus, education reimbursement, family bonding, bereavement leave, referral program, and more.



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