Cash Application Specialist
hace 4 semanas
As a key member of our team at Amazon Support Services Costa Rica Srl, you will play a crucial role in ensuring the accuracy and efficiency of our cash application process.
Responsibilities:
• Meet daily, weekly, and monthly cash posting goals with precision and accuracy
• Continuously monitor unapplied cash and implement strategies to reduce it
• Develop and maintain Standard Operating Procedures (SOPs) to ensure compliance and efficiency
• Collaborate with business partners and stakeholders to identify and implement process improvements
• Ensure adherence to Sarbanes-Oxley Act policies and procedures
• Investigate and resolve discrepancies related to unapplied payments and customer accounts
• Provide support documentation and communicate with stakeholders to resolve issues
• Report to FOAA Cash, FOAA Tax, and Tax Team to perform transactions, reconciliation, and tax calculation
• Escalate and recommend solutions to address unapplied or customer experience risks
Requirements:
• 2+ years of experience in finance and/or AR, with a focus on building financial and operational reports
• 1+ year of experience in customer/vendor interactions and communication
• High School or Bachelor's Degree
• English language proficiency (B2+)
• Portuguese language proficiency (B2)
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