Cash Application Specialist

hace 4 semanas


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

As a key member of our team at Amazon Support Services Costa Rica Srl, you will play a crucial role in ensuring the accuracy and efficiency of our cash application process.

Responsibilities:

• Meet daily, weekly, and monthly cash posting goals with precision and accuracy

• Continuously monitor unapplied cash and implement strategies to reduce it

• Develop and maintain Standard Operating Procedures (SOPs) to ensure compliance and efficiency

• Collaborate with business partners and stakeholders to identify and implement process improvements

• Ensure adherence to Sarbanes-Oxley Act policies and procedures

• Investigate and resolve discrepancies related to unapplied payments and customer accounts

• Provide support documentation and communicate with stakeholders to resolve issues

• Report to FOAA Cash, FOAA Tax, and Tax Team to perform transactions, reconciliation, and tax calculation

• Escalate and recommend solutions to address unapplied or customer experience risks

Requirements:

• 2+ years of experience in finance and/or AR, with a focus on building financial and operational reports

• 1+ year of experience in customer/vendor interactions and communication

• High School or Bachelor's Degree

• English language proficiency (B2+)

• Portuguese language proficiency (B2)



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